Know Your Customer Rules (KYC)
1. Regulatory Context & Compliance
To prevent fraud, protect consumer funds, and maintain a secure digital vending ecosystem, TopupNaija (operated by parent company Semper Technologies Ltd) strictly implements the Know Your Customer (KYC) and Anti-Money Laundering (AML) directives issued by the Central Bank of Nigeria (CBN).
For higher transaction limits and wallet features, we may need to verify your identity before enabling the account level requested.
2. Tiered Transaction Limits
We deploy a tiered KYC framework that allows users to access flexible limits based on their level of verified credentials:
| Account Tier | Daily Limit | Requirements |
|---|---|---|
| Tier 1 (Basic) | ₦5,000 / day | Email + Phone Number Verifications |
| Tier 2 (Standard) | ₦50,000 / day | Tier 1 + Bank Verification Number (BVN) and NIN Verifications |
| Tier 3 (Premium) | ₦1,000,000 / day | Tier 2 + Address and Liveness Verifications |
3. Verification Requirements
To upgrade your wallet limits and unlock unlimited vending, please keep the following requirements in mind:
- Bank Verification Number (BVN): Used solely to confirm your name, date of birth, and phone records matching your bank profile. TopupNaija never gains access to your bank balances or credentials.
- National Identification Number (NIN): Required to verify citizenship/legal residence records under government directives.
- Wholesale Merchants: Large SME vending agents processing over ₦1M daily must provide corporate CAC registration documents.
All uploaded personal records are fully sandboxed, encrypted, and governed in strict accordance with the Nigeria Data Protection Regulation (NDPR) guidelines.